As technology transforms the world in which we live and work, there’s plenty of discussion about ramifications for the country’s workforce. I'm particularly interested in the future of the one in ten workers in the United States economy currently employed in retail.
I attended Shoptalk the other week in Vegas (along with 8,000+ other folks!) and came away impressed. The show was huge, energetic, thought-provoking, and exciting all rolled into four jam-packed days.
With job gains on the rise for the last 91 consecutive months, and unemployment at its lowest point since 2000, hiring competition is stiff. Younger workers, traditionally the core demographic for entry-level retail jobs, are getting snapped up by other sectors.
Many of America’s biggest retailers, under assault from Amazon.com Inc., have been slashing staff even faster than they have been closing stores, a dynamic that has left fewer clerks and longer checkout lines at remaining locations.