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Blueday Blog2019-02-26T13:21:30-05:00

Rethinking the Role of Store Associates

By |August 31, 2018|

Here’s a question to ponder: What’s the main role of a retail associate? Sales person? Product expert? Brand ambassador? In today’s omnichannel environment, where the store is often a retailer’s best single expression of its brand identity, the most accurate response is “All of the above.”