On the other side of COVID-19, retail operators will face the heightened challenge of trying to regain sales in the face of less traffic and smaller store teams.
Earlier this week, Store Operations leaders from across apparel, luxury, home, entertainment, and auto parts retailers joined us for a virtual coffee hour to share their thoughts on post-COVID-19 operations.
It is likely too early to fully understand the full effects the coronavirus will have on retail as an industry. And, in many ways, this event will divide retail into at least two different categories – essential and non-essential. Read on for key areas to focus on.
A retailer’s own data holds insights on how to best optimize store labor. In order to do this well, store leaders need to identify the right data, organize it, interpret it, and make the best decisions to create the right labor budgets, schedules, and daily action plans.
Boston Bootcamps, an online platform that provides tech professionals with the latest information on skill development courses and start-up news, named Blueday one of Boston’s 2020 Startups to Watch. You can read the profile for Blueday and the other winners on their website.
Historically, Finance has been seen as an optimizer of store payroll but hasn’t been regarded as a driver of sales in retail organizations. But with the right tools, Finance can transform itself into a positive optimizer of store payroll and a major driver of store sales.
Any retailer will tell you that the store team can make or break a store’s business and a great customer experience can’t be delivered by poorly managed labor. It takes smart sales goals, informed labor budgets, well-planned schedules, and more to deliver.
Brick and mortar stores remain a very important part of retail, as over 90% of shoppers research products online and 70% prefer to buy in-store. There are numerous combinations of products, shoppers, and circumstances that make it the preferred point of purchase.
Opening a blank template for the upcoming store schedule can fill a store manager with dread. The perfect schedule is key to a store’s success. Yet the best tool store managers often use to fill shifts is the copy and paste function in Excel or static scheduling platforms.
As technology transforms the world in which we live and work, there’s plenty of discussion about ramifications for the country’s workforce. I'm particularly interested in the future of the one in ten workers in the United States economy currently employed in retail.