A retailer’s own data holds insights on how to best optimize store labor. In order to do this well, store leaders need to identify the right data, organize it, interpret it, and make the best decisions to create the right labor budgets, schedules, and daily action plans.
How a European franchise operator used Blueday to establish an operating playbook and leadership bench
A franchise operator with stores across 11 countries in Europe and the Middle East was looking for a solution to deliver a consistent customer-centric operating model across their locations within a brand, and eventually across other brands within their portfolio.
Brick and mortar stores remain a very important part of retail, as over 90% of shoppers research products online and 70% prefer to buy in-store. There are numerous combinations of products, shoppers, and circumstances that make it the preferred point of purchase.