Even before COVID-19 reached the US, retail operators faced fierce challenges from many sides – declining traffic, higher wages, DTCs opening physical retail locations, and ecommerce. As a result, Store Operations, Store Managers, Assistant Store Managers, and Shift Leaders were put under immense pressure to produce results.
This pressure is only going to get worse. COVID-19 has accelerated a change in the retail landscape the likes of which have never been seen before. Stay at home orders, and safety concerns, have accelerated the growth of omnichannel retail and forced stores to put in place more protocols to address store cleanliness and in-store fulfillment. As financial pressures mount both staffing levels and traffic are also changing, and not for the better. Store Managers now must plan for more activities with smaller teams, and drive sales with less opportunities. Like the holiday shopping period, every shift will require an all-hands “on-deck” approach with the team operating at maximum efficiency and agility.
Hope is not a strategy. Store Managers cannot afford to have their stores start each day without a solid plan that…
- Addresses risks
- Lays out tactics to drive basket size and sales conversion
- Provides each Associate with a clear roadmap of their duties to help achieve sales and complete tasks
Nor can they afford to not understand how their plans are working, how well their associates are truly performing, and the best way to adapt and coach for changes that will inevitably need to be made in a fluid store environment.
That’s where Dynamic Store Management helps. Dynamic Store Management creates a single view of key store metrics to provide Store Managers with the insights and recommendations they need to create the right plans which utilize each member of the team to achieve sales targets and complete necessary tasks every day and every shift. The results – daily action plans built with current performance in mind, smoother daily operations which reduce wasted labor hours and sales opportunities, as well as the ability to quickly change plans based on a clear understanding of performance and risks.
Read below to learn how Dynamic Store Management helps Store Managers create and execute daily action plans which drive efficiency, smarter decisions, and agility – the recipe for solvency.